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galois427

Member since January 2004
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  • I bought an NEC FE771SB 17" monitor that was supposed to be in "mint condition". It arrived broken. Final analysis: Be careful. Andrew intends well, but doesn't listen to shipping requests/advice, and if something goes wrong, don't expect him to help until he's in a tight spot (i.e. Troll Hunters).

    galois427 was the Seller on September 29, 2004 AnandTech

    I hate to be giving my first negative eval :-/

    See this thread for details and pics: http://forums.anandtech.com/messageview.aspx?catid=45&threadid=1389583

    Andrew Vo and I agreed to the following on 08-28-2004:

    -I'd send $103 by PayPal credit card funds after he confirmed the agreement

    -He'd package the NEC 17" monitor very carefully, as we'd been discussing, so that plenty of foam will surround the monitor and it won't get scratched, dented, or damaged; it should arrive in the "mint" condition as advertised.

    -He'd ship it on Monday, Aug. 30th by FedEx Ground, insured

    -If the packaging were to fail and damage the "mint" condition monitor, he'd send a full refund of $103 plus an additional $23 to cover return shipping.

    -I had to pay to his sister's PayPal account, but that was alright since I had Andrew's full address and phone number and had verified it.

    ------------------------------

    The monitor was shipped when planned. When it arrived, the package was VERY beat up, and the box even said "Lightweight Items such as plastic food containers, games, etc". A monitor should never have been shipped in such flimsy cardboard. Next, he packed it with foam peanuts, newspaper, and a few air bag things. In other words, no foam, no support, and nothing to keep the screen from moving around inside the box. When I opened the package, the screen of the monitor was against one wall of the box. I removed it and found that 3 of 4 corners were slightly damaged. I could have lived with that. However, when I tested it, there was MAJOR discoloration. The left and right bottom corners only produced red and green, respectively. One person who saw the pics described it as "an acid trip".

    I called Andrew within 15 minutes of receiving and testing the monitor. He casually, and in a disappointed tone, asked for me to send him pictures of the damaged monitor. He did *not* make an effort to apologize or tell me that I'd be refunded. When I told him I expected a full refund as per our agreement, he merely said "ok". Because of the tone, I had the feeling he wasn't taking the deal seriously, so I told him I'd take legal action against him if he didn't follow our agreement. At that point, he hung up!

    I received two e-mails within about an hour of the phone conversation. In one e-mail, he wrote that he'd refund me in 2-3 days. After that, however, he wouldn't respond to ANY e-mails or PM's. He didn't send a refund on the 2nd day, nor the 3rd day. By that time, Tates from TrollHunters had read my thread and contacted me. With Tate's help, I was able to get in touch with Andrew's sister (Andrew is under 18 btw). She quickly e-mailed me and said she would make a deposit the next day and would send me the full $103 + $23 refund by PayPal in two days (to allow the bank deposit to clear first). The PayPal payments were indeed sent as promised on 09-08-2004, but they didn't clear until 09-21-2004, which was almost 2 weeks after I'd been promised to get a refund!

    I packed the monitor in the same box it had been shipped to me in, but added Styrofoam and did my best to fix the box up. So, I checked shipping quotes. Yet again, I encountered trouble. It wasn't going to cost $23 to return the monitor...it was going to be a minimum of $29 by FedEx Ground, but the nearest real FedEx location is 70 miles away from here, and the only place that accepts FedEx packages charges ~$3-4 more (which would make it cost roughly $33 to ship). I checked UPS' site and they quoted $33.55. I e-mailed Andrew and told him that it would be nice if he would pay the difference. His response:

    E-mail from Andrew:
    -------------------------
    "it might sound unfair to you but why can't you just pay for the extra $11? when i shipped it, it costed me more than $23, and closer to $30 if i recalled correctly and i had to spend $8 on all the peanuts. i feel its fair if you can just chip in the extra $10 buck. how much is that compared to my lost? not much. you can't expect everything to be perfect. i'm taking most of the blunt; you have to bare a little burden you know."
    -------------------------

    I didn't want to make any more trouble, so I sent another polite e-mail hoping he'd do the right thing and resolve his mistake. Nope, didn't happen. I shipped the monitor a couple days later (after waiting for a response) and UPS ended up charging me $37! Now, I only received $22 of the $23 PayPal payment he sent me because of fees. I would have gladly ate the lost dollar. But $15 is a bit more significant, especially when factoring in the wasted time--I should have had a "mint condition" monitor on 09-03-2004.

    End Result:

    -I didn't get a working monitor.
    -Andrew had to be forced into resolving the matter (Troll Hunters).
    -I ended up in with -$15.

    I'll admit that refunding more than $23 for return shipping was not part of the contract. What I had implied by writing "$23 for return shipping" was that he would pay for ALL return shipping costs...I shouldn't have assumed his estimate was correct. Morally, I believe seller's should take all responsibility to make a sale right; a buyer should not end up with less than they began with.

    Andrew uses his sister's PayPal AND eBay account. Feedback like mine is also present on their eBay account: jessmikevo

    September 29, 2004

  • Bought a shroud and a 120mm Panaflo

    galois427 was the Seller on February 24, 2004 Other/Unknown

    Quick shipping. A+ seller.

    February 24, 2004

  • Swiftech MCX159-P

    galois427 was the Buyer on February 27, 2004 Other/Unknown

    Prompt payment, great communication, A+++++ trader

    February 27, 2004

  • Intel p4 3.0c 800fsb w/ HT

    galois427 was the Buyer on March 1, 2004 Other/Unknown

    Great buyer! Fast Payment with Paypal!!!

    March 1, 2004

  • Traded CPU\'s.

    Cross-traded on March 2, 2004 Other/Unknown

    Great trader, smooth communication.

    Thx, Jon...

    March 2, 2004

  • 3x Panaflo L1A Fans

    galois427 was the Seller on March 3, 2004 AMDMB

    Excellent seller... Sent the fans before my paypal e-check even cleared, received the fans the day after it cleared...

    March 3, 2004

  • Swiftech MCX-159

    galois427 was the Seller on March 13, 2004 Other/Unknown

    good seller, good communication shipped as promised.

    March 13, 2004

  • DangerDen RBX w/brass top

    galois427 was the Buyer on March 14, 2004 Other/Unknown

    Very fast and reponsive communication. Quick payment and awesome person.

    March 14, 2004

  • Sold retail AMD A64 3200+

    galois427 was the Buyer on March 13, 2004 Other/Unknown

    Great transaction. Would definitely deal with him again. Thanks.

    March 13, 2004

  • Clearflex tubing and clamps

    galois427 was the Buyer on March 23, 2004 AMDMB

    Great deal excellant communications and fast payment

    March 23, 2004

  • I sold him my Shuttle AN50R motherboard.

    galois427 was the Buyer on March 23, 2004 Other/Unknown

    Good communication and a nice guy. I let him pay 85 at first then 25 later and he got the second payment asap. Good buyer.

    March 23, 2004

  • ATI 9800pro 128mb with Arctic Silencer and OCZ Copper Ram Sinks

    galois427 was the Buyer on March 27, 2004 AMDMB

    Great buyer, said he wanted the product and sent payment upon my confirmation. Great correspondance, fast payment, highly recommended.

    March 27, 2004

  • Swiftech Water Cooling Kit

    galois427 was the Seller on March 31, 2004 Other/Unknown

    The packaging was top notch, easily 10 out of 10. The product was 100% as described. Definately a person a would do business with again. Thanks again.

    March 31, 2004

  • sold Antec Truepower 430

    galois427 was the Buyer on April 8, 2004 AMDMB

    this power supply was sitting around looking for a new home. Offered it at very reasonable cost shipped. Money put in my paypal account same day. I shipped the next day. Great doing business with galois427. No haggling or \"my heat is better than yours\". Wouldn\'t hesitate to trade again. I even threw in some extra case fans for no additional cost, since the process was so smooth.

    April 8, 2004

  • Logitech 640 speakers

    galois427 was the Buyer on April 10, 2004 AMDMB

    Great shape and a fantastic price. Thanks again.

    April 10, 2004

  • 2.4c, sp94, 2 256meg sticks of xms pc3200

    galois427 was the Buyer on April 19, 2004 Other/Unknown

    paid fast and kept good communication ..would do biz with again ..thanks!

    April 19, 2004

  • Sold him my ati 9800

    galois427 was the Buyer on April 21, 2004 AMDMB

    Flawless transaction , prompt payment , no problems at all. Good trader.

    April 21, 2004

  • sold some bga ramsinks

    galois427 was the Buyer on April 30, 2004 AMDMB

    fast payment, thanks

    April 30, 2004

  • Sold a ATI TV Wonder Pro w/remote to galois427

    galois427 was the Buyer on May 5, 2004 AnandTech

    Things went well except for some miscommunication hiccups that we worked out. Recommended.

    May 5, 2004

  • Sold GeForce Ti 4600+

    galois427 was the Buyer on June 2, 2004 Other/Unknown

    FAST PAYMENT, LITERALLY 5 MINUTES!

    June 2, 2004

  • ati hdtv component adapter

    galois427 was the Buyer on June 18, 2004 AnandTech

    quick payment, fast communication. A+++ trader. thanks for dealing.

    June 18, 2004

  • Sold a Maze4 gpu block to galois. Very good buyer

    galois427 was the Buyer on June 23, 2004 Other/Unknown

    Sold a Maze4 gpu block to galois. Very good buyer

    June 23, 2004

  • combo cdrw/dvd drive

    galois427 was the Seller on July 2, 2004 AnandTech

    Great transaction, good communication, quick shipping. Highly recommended!

    July 2, 2004

  • nVidia 5600 Ultra

    galois427 was the Buyer on July 9, 2004 Other/Unknown

    Sorry i took so long to give heat. Got the first MO ASAP, awaiting the next MO. Good contact also.

    July 9, 2004

  • Swiftech MCW50

    galois427 was the Seller on July 10, 2004 AMDMB

    Great seller to deal with and ships on time too!

    July 10, 2004