MUCHO
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wluk (353)
Sold 10 ramsinks for $9.50 shipped.
MUCHO was the Buyer on September 17, 2005 AMDMB
John(buyer) just moved and forgot to change his mailing address on his PayPal account. I mailed out the package the same day that I received the payment. John claimed that he never received the package and threaten me to send another package or I will get a negative feedback and filed a paypal dispute on the transaction. I asked John to send half of the cost $4.25 and I will send him a replacment as this is not my fault for the lost package. John is unwilling to work out for a resolution and making demanding request making me unconfortable sending him a replacement at my cost. If this is my fault or he was polite enough, I will definitely mail out a replacement no questions ask.
The following are the emails from us if you are interested.
John wrote:
I'm not into threats. A threat is not what I have given you. I have given
you a demand. You're the seller. I'm not waiting more than a month.
I'm done waiting - I don't care about $10. You obviously do. Your 24 hours
is up.
Later
----- Original Message -----
From: "William Luk" <wluk@adelphia.net>
To: <pletschfamily@comcast.net>
Sent: Sunday, September 18, 2005 5:12 PM
Subject: Re: 10 VGA Ram sinks
> Hi John,
>
> I am very sorry you still haven't gotten the package. I don't understand
why
> this is totally my fault. I really want to work with you to get this
resolve
> however you keep threatening me. It just doesn't make sense why you want
to
> do this for $10? I am hoping we can wait a little bit longer because from
my
> past experience if the package wasn't stolen it will eventually show up.
> Please trust me once last time and be patience. Sorry for the
inconvenience.
> Thanks,
>
> William
>
>
> ----- Original Message -----
> From: "Pletsch Family" <pletschfamily@comcast.net>
> To: "William Luk" <wluk@adelphia.net>
> Sent: Saturday, September 17, 2005 12:20 PM
> Subject: Re: 10 VGA Ram sinks
>
>
> > William -
> >
> > Now I'm pissed. Your inability to read simple english or provide any
kind
> > of customer service has led us to where we are. Read closely.
> >
> > #1. The package had 2.5 weeks to arrive at my old confirmed paypal
> > address
> > before I moved and the mail got fowarded.
> > #2. The mail has been fowarded ever since.
> > #3. I have checked my old mailbox 4 times for your package. Since the
> > fowarding took place I have not had a single item of mail there.
> > #4. I have waited patiently beyond what any person would consider
> > reaosonable.
> > #5. You have two choices at this point.
> > A) Send me a new package at no charge.
> > OR
> > B) Deal with a paypal dispute and negative heatware
> >
> > You have 24 hours to respond.
> >
> > Frankly - for someoone with over 300+ positive heatware - I expected
> > better
> > than a lecture about it being my fault.
> >
> > Thanks,
> >
> > John
> > ----- Original ......TRUNCATED BY HeatWare Admin......
Response from MUCHOWilliam is lying. I did not forget to change my paypal address. I did not move until after two weeks AFTER he says she shipped out the product. He then asked for more $$$. Who knows how many people have sent him more $$$. Worst seller I have ever dealt with. He can't even read email correctly. I have taken the key part of the above email exchange - please note the date.
> >> >> Sent: Friday, September 09, 2005 8:11 PM
> >> >> Subject: Re: 10 VGA Ram sinks
> >> >>
> >> >>
> >> >> > Here is what I think.. Assuming you're a for profit enterprise - I
> >> >> > think
> >> >> > the
> >> >> > only right thing to do would be to ship it out again at no charge
to
> >> >> > me.
> >> >> > I
> >> >> > will spare you the lecture on customer service - if you want to
hear
> > it
> >> >> > let
> >> >> > me know. The short version goes like this: If your profit
margins
> >> > aren't
> >> >> > big enough to cover occasional small losses you need to be
charging
> >> > more.
> >> >> >
> >> >> > The only thing unusual is that I moved last week. However none of
> >> >> > my
> >> >> > other
> >> >> > mail got lost - everything has been fowarded as it should. Not to
> >> > mention
> >> >> > the 2 weeks before I moved that nothing showed up.
> >> >> >
> >> >> > Later,
> >> >> >
> >> >> > John
September 18, 2005
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shroomer (33)
Kingston PC3000 sold to him
MUCHO was the Buyer on March 29, 2004 Other/Unknown
fasy payment great guy to deal with A++++
March 29, 2004
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teznic (8)
Panaflo 92mm Fan
MUCHO was the Buyer on June 10, 2004 AMDMB
Great buyer! Paid quickly and kept in touch. Thanks!!
June 10, 2004
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shroomer (33)
2 X 190 CFM fans
MUCHO was the Buyer on July 9, 2004 Other/Unknown
Fast payment for fans
July 9, 2004
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Airmanv (182)
Sold some tickets
MUCHO was the Buyer on July 29, 2004 AMDMB
Good comm and fast payment no probs with Mucho, I hope to deal with in near future
July 29, 2004
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Drozdov (221)
Sold ABIT AN7
MUCHO was the Buyer on August 1, 2004 Other/Unknown
very fast payment, great guy to deal with
August 1, 2004
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orvil01 (49)
sold starcraft battlechest
MUCHO was the Buyer on August 4, 2004 AMDMB
super quick payement easy to deal with thanks
August 4, 2004
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chaostheory (36)
sold him a 9800 nonpro with a arctic cooler
MUCHO was the Buyer on August 9, 2004 AMDMB
excelent buyer paid very quicky and i would definitly do buisness with him again
August 9, 2004
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bushmeal (10)
Farcry DVD
MUCHO was the Buyer on August 10, 2004 Other/Unknown
Quick buyer. Good communication.
August 10, 2004
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brothergc (160)
bought XP Mobile CPU
MUCHO was the Seller on August 15, 2004 Other/Unknown
fast payment smooth transaction
recomendedAugust 15, 2004
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RacerX27 (200)
Sold a combo deal.
MUCHO was the Buyer on August 17, 2004 AMDMB
Super easy to deal with. Lighting fast payment. Great communication. A perfect deal. A+ trader, would recommend.
August 17, 2004
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Blunt_22 (74)
doom 3
MUCHO was the Seller on August 18, 2004 Other/Unknown
went smooth thanks
August 18, 2004
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cartmanea (262)
thermal tape
MUCHO was the Buyer on August 18, 2004 AMDMB
Great trader! Communication was excellent and payment was fast as always.
A+++August 18, 2004
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howieman2 (15)
a couple of games for PC
MUCHO was the Seller on August 20, 2004 AMDMB
bought a couple of games from MUCHO and he shipped them same day as I paid and I got them the very next day.
Kudos for a AAAA++++ sellerAugust 20, 2004
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LouPoir (487)
My PayPal for his 2 x 256 Kingston DDR 2700 + 350 W Power supply. Excellent packing and fast shipment.
MUCHO was the Seller on August 20, 2004 AMDMB
A pleasure to buy from. Super communications. A++++
August 20, 2004
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CrioGeniC (73)
2x512 PC2700 Kingston Valuram
MUCHO was the Seller on August 25, 2004 AMDMB
Outstanding seller!!! Extremely fast shipping. Highly recommend doing business with MUCHO. You cant go wrong here. A++++
August 25, 2004
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illmatic (4)
AMD Athlon 2500+ Barton
MUCHO was the Seller on August 26, 2004 AMDMB
Good communication. WELL PACKED/SHIPPED. Smooth sailing. A+++++
August 26, 2004
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xomcat (10)
HSF
MUCHO was the Seller on August 27, 2004 Other/Unknown
A great product at a great price & fast shipping.
August 27, 2004
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Hansbroken (91)
Purchased an 800Mhz Celeron CPU & Slot adaptor.
MUCHO was the Seller on August 28, 2004 AMDMB
Excellent trader! Very personable & easy to work with. Great communication too.
Also very good price on the CPU. Could not ask for a better deal!
Worked out a cross-ship situation. Very fast at shipping too. All worked out great. BTW: the CPU was in perfect condition as well.
I would definitely do another trade with MUCHO. Thanks Man! A+++++++++
August 28, 2004
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Lvcoyote (191)
Enermax Fans
MUCHO was the Buyer on August 28, 2004 Other/Unknown
Fast pay and great communication, excellent transaction... A+++ BUyer!!
August 28, 2004
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Chapin_fourlife (29)
9800 np card
MUCHO was the Seller on August 31, 2004 AnandTech
A triple A seller
good communication plus fast shipping I would recommend buying from himAugust 31, 2004
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scorpio110367 (244)
SB Live 5.1
MUCHO was the Buyer on September 4, 2004 AMDMB
Great trader, fast payment. Thnx.
September 4, 2004
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Hansbroken (91)
Purchased a Thermalright SLK-900-A HS.
MUCHO was the Seller on September 15, 2004 AMDMB
Another great trade experience with Mucho. Great communication throughout the trade. Also very pleasant to deal with. Not to mention a great price on a top rated Socket A HS.
HS arrived in great condition -- with all the original parts as stated in his FS thread. No complaints here.
I would not hesitate to trade again in the future. It been a pleasure doing business with ya' John. A ++++++++September 15, 2004
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xtodaz (4)
I sold a Swiftech MCW6002 and DD round reservoir to mucho.
MUCHO was the Buyer on October 3, 2004 AMDMB
Very fast payment and good communication throughout the transaction. Will deal again.
Thank youOctober 3, 2004
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quicksilverXP (72)
OCZ Plat. Rev. 2
MUCHO was the Seller on October 20, 2004 AMDMB
VERY fast shipment and excellent communication. Wonderful packaging... would do do business wtih again...
October 20, 2004